Terms and Conditions

1. General Information

• All orders are subject to availability. In the event an item is out of stock, we will notify you promptly with an option to select an alternative product or a refund.
• We reserve the right to refuse any order if fraud or unauthorized transaction is suspected.

2. Pricing and Payment

• All prices are listed in Canadian dollars (CAD) and are subject to change without notice.
• Payment methods accepted include Visa, MasterCard, PayPal, and other secure online payment options.
• Prices include applicable taxes as per Canadian regulations.

3. Shipping and Delivery

• We offer various shipping options at checkout. Delivery times may vary based on your location and the selected shipping method.
• RTC Electronics is not responsible for any delays due to third-party couriers or customs processing.
• Shipping fees are non-refundable once the order has shipped.

4. Order Cancellation and Modifications

• Orders may be canceled or modified within one hour of placing the order. To make changes, please contact our customer support team as soon as possible.
• Once an order has been shipped, cancellations and modifications cannot be processed.

5. Returns and Refunds

• Customers can return items within 14 days of delivery for a full refund or exchange, provided the items are in new, unused condition, with original packaging and all components included.
• Shipping fees for returns are the responsibility of the customer unless the return is due to a defect or error by RTC Electronics.
• Refunds will be processed within 5-7 business days after receiving the returned item.

6. Warranty and Repairs

• All products are covered under the manufacturer’s warranty, where applicable. If you experience issues with a product, please contact us for assistance with warranty claims.
• RTC Electronics is not liable for any damage resulting from misuse, neglect, or unauthorized repairs.

7. Privacy and Data Protection

• RTC Electronics respects your privacy. We collect and store personal information only for order processing, delivery, and customer support.
• By using our website, you agree to our Privacy Policy, which outlines how we handle your data.

8. Limitation of Liability

• RTC Electronics is not liable for any indirect, incidental, or consequential damages arising from the purchase or use of any products from our store.
• Our maximum liability to you for any claims arising from an order placed through this site shall not exceed the total purchase price of your order.

9. Governing Law

• These Terms and Conditions are governed by the laws of Ontario, Canada. Any disputes arising out of or related to these terms shall be resolved exclusively in the courts of Ontario.

10. Updates to Terms and Conditions

• RTC Electronics reserves the right to update or modify these Terms and Conditions at any time without prior notice. It is your responsibility to review the terms before completing any purchase.

Thank you for shopping with us. For any questions or concerns, feel free to contact our customer support team.